all systems operational
01 / PRICING
[ three tiers · no asterisks ]

Simple pricing.
Honest guarantees.

Three tiers. The same continuity plan on every one. Pick on features.

Every tier resolves forever while we operate. After a shutdown, custom domains (Pro and up) keep your printed QRs alive — heldqr.io itself is not handed off.

Every tier lets you change the target URL any time.



03 / CONTINUITY
>

Every tier — free, pro, business — is covered by the same
twelve-month wind-down, the same source release at month six,
the same per-account exports and opt-in public dump at month nine.

— heldqr continuity plan · v1.0 · 2026-04-22

Read the full continuity plan →


04 / FAQ

Questions we get asked.

Everything here is in the TOS in longer form. If you're about to make a purchase and have a question that isn't answered here or on the continuity page, email hello@heldqr.com and we'll answer directly.

What happens if you shut down?

Twelve months' notice. Source published at month six. Per-account exports delivered at month nine; codes flagged opt-in at creation are also published in a public dump in the same window. Final shutdown at month twelve — heldqr.io itself is not handed off. Codes that need to outlive Heldqr should use a custom domain (Pro and up). The full sequence is documented at /continuity.

Can I change the target URL after creating a code?

Yes — edit any time, on any tier. Changes propagate in under 60 seconds. The shortcode on the printed artefact stays the same.

Can I change the shortcode after creating a code?

No. Shortcodes are permanent to keep printed QRs valid. A shortcode that has been printed or scanned is burned forever — even soft-deleting a code does not free up the shortcode for reassignment.

Do you store personally identifying info?

Only the email address tied to your account. The resolver never stores IPs or cookies; scan analytics are coarse signals only (country, device class). The opt-in public dump in any wind-down contains zero PII — see /continuity for what gets published, including the per-code opt-in flag on target_urls.

What format do the QR images come in?

PNG and SVG today. Print-ready PDF is coming for the pro and business tiers.

Can I point a QR at a non-HTTPS URL?

No. HTTPS only. Accepting plain http would let a later MITM on the scan path rewrite the response; we don't want to be the vector for that.

What if a free code goes over 100 scans a month?

The code keeps resolving and we keep recording every scan — the dashboard just shows an upgrade prompt for that code. No rate-limit, no email pestering, never deactivated. The 100-scans line is a per-code soft cap that asks you to upgrade once a code is doing real commercial work; it isn't a kill-switch. Other codes on the same free account stay on Free regardless.