all systems operational
01 / PRICING
[ three tiers · no asterisks ]

Simple pricing.
Honest guarantees.

Three tiers. The same continuity plan on every one. Pick on features.

Every tier resolves forever.

Every tier lets you change the target URL any time.



03 / CONTINUITY
>

Every tier — free, pro, business — is covered by the same
twelve-month wind-down, the same source release at month six,
the same anonymized data dump at month nine.

— heldqr continuity plan · v1.0 · 2026-04-22

Read the full continuity plan →


04 / FAQ

Questions we get asked.

Everything here is in the TOS in longer form. If you're about to make a purchase and have a question that isn't answered here or on the continuity page, email hello@heldqr.com and we'll answer directly.

What happens if you shut down?

Twelve months' notice. Source published at month six. Anonymized data dump at month nine. Domain handed to a pre-arranged escrow at month twelve so a third party can keep the redirects running. The full sequence is documented at /continuity.

Can I change the target URL after creating a code?

Yes — edit any time, on any tier. Changes propagate in under 60 seconds. The shortcode on the printed artefact stays the same.

Can I change the shortcode after creating a code?

No. Shortcodes are permanent to keep printed QRs valid. A shortcode that has been printed or scanned is burned forever — even soft-deleting a code does not free up the shortcode for reassignment.

Do you store personally identifying info?

Only the email address tied to your account. The resolver never stores IPs or cookies; scan analytics are coarse signals only (country, device class). The month-nine data dump in any wind-down contains zero PII — see /continuity for what gets published.

What format do the QR images come in?

PNG and SVG today. Print-ready PDF is coming for the pro and business tiers.

Can I point a QR at a non-HTTPS URL?

No. HTTPS only. Accepting plain http would let a later MITM on the scan path rewrite the response; we don't want to be the vector for that.

What if a free code goes over 100 scans a month?

The code keeps resolving and we keep recording every scan — the dashboard just shows an upgrade prompt for that code. No rate-limit, no email pestering, never deactivated. The 100-scans line is a per-code soft cap that asks you to upgrade once a code is doing real commercial work; it isn't a kill-switch. Other codes on the same free account stay on Free regardless.